Shipping policy
Effective Date: September 13, 2026
Thank you for shopping with Korin’s Card Exchange. This Shipping Policy explains where we ship, our processing and estimated delivery times, shipping costs, tracking, pre-order shipments, and how to contact us about a delivery.
1. SHIPPING DESTINATIONS
Korin’s Card Exchange currently ships exclusively to eligible addresses within the United States.
We do not offer international shipping at this time.
We may be unable to ship to certain restricted locations or addresses that cannot be serviced by our available carriers. Any shipping restrictions will be displayed during checkout when applicable.
2. FREE STANDARD U.S. SHIPPING
We offer free standard shipping on all orders delivered within the United States.
No minimum purchase amount is required for free standard shipping.
If expedited or alternative delivery services become available, their cost and estimated delivery timeframe will be displayed during checkout before payment is submitted.
3. ORDER PROCESSING
Orders are normally processed within:
1–3 business days
Processing includes order verification, payment confirmation, product inspection, packing, and preparation for carrier pickup.
Business days are Monday through Friday, excluding federal holidays.
Orders placed during weekends or holidays will begin processing on the next business day.
Processing time is separate from carrier transit time.
4. ESTIMATED TRANSIT TIME
After an order has been processed and transferred to the shipping carrier, standard transit typically takes:
5–7 business days
The estimated total delivery timeframe is therefore:
6–10 business days
This estimate consists of:
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Processing: 1–3 business days
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Transit: 5–7 business days
Delivery times are estimates and cannot be guaranteed. Weather conditions, holidays, carrier disruptions, high seasonal demand, incorrect address information, and other circumstances outside our reasonable control may cause delays.
5. ORDER CONFIRMATION
After placing an order, you should receive an automated confirmation email at the email address entered during checkout.
Please review the confirmation carefully and contact us promptly if any information is incorrect.
If you do not receive a confirmation email, check your spam or junk folder before contacting support.
6. TRACKING INFORMATION
When tracking is available, you will receive an email containing the tracking number after your order ships.
Please allow up to 24 hours for the carrier’s tracking system to display movement after the shipping label is created.
A tracking number showing “Label Created” does not necessarily mean the carrier has scanned or transported the package yet.
7. PRE-ORDERS
Pre-order products are not available for immediate shipment. Their estimated release or availability dates will be displayed on the applicable product page when available.
Release dates are estimates provided by manufacturers, distributors, or suppliers and may change.
After a pre-order product becomes available, it will be processed according to our standard processing timeframe unless the product page states otherwise.
8. ORDERS CONTAINING IN-STOCK AND PRE-ORDER PRODUCTS
When one order contains both in-stock and pre-order products, we will normally hold the entire order and ship all products together after the pre-order product becomes available.
If you want in-stock products delivered without waiting for a pre-order product, place two separate orders:
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One order containing the available products
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One order containing the pre-order products
Each order will then be processed independently.
9. SHIPPING ADDRESS ACCURACY
Customers are responsible for providing a complete and accurate shipping address during checkout.
Before submitting an order, confirm:
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Recipient’s full name
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Street address and unit or apartment number
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City, state, and ZIP code
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Email address
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Telephone number, when requested
Contact us as soon as possible if you notice an error. We will make reasonable efforts to correct the address before shipment, but changes cannot be guaranteed after an order enters processing or ships.
Korin’s Card Exchange is not responsible for delays caused by incomplete or inaccurate information provided during checkout.
Additional shipping charges may apply if a carrier returns a package because of an incorrect or undeliverable address.
10. ADDRESS CHANGES
Address-change requests must be sent to:
Include your order number, the email address used during checkout, the original address, and the requested corrected address.
For security reasons, we may request additional verification before changing an order’s delivery address.
An address change is not confirmed until you receive written confirmation from our support team.
11. DELIVERY DELAYS
Occasional delays may occur because of:
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Severe weather
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Federal holidays
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Carrier network disruptions
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High seasonal shipping volume
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Transportation interruptions
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Address verification problems
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Events outside our reasonable control
If tracking has not updated for several business days, contact us and include your order number. We will review the available tracking information and assist with the appropriate next steps.
12. PACKAGES MARKED AS DELIVERED
If tracking indicates that a package has been delivered but you cannot locate it:
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Verify that the shipping address on your order is correct.
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Check around the delivery area, mailbox, entrance, porch, garage, or parcel locker.
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Ask household members, building staff, or nearby neighbors whether they accepted the package.
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Allow until the end of the delivery day because some carriers update tracking before completing delivery.
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Contact the shipping carrier for additional delivery details.
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Contact Korin’s Card Exchange if the package remains missing.
We will review the order and available carrier information. Any replacement or refund will depend on the results of the carrier investigation, the order circumstances, and applicable law.
13. LOST OR DAMAGED PACKAGES
If a package appears lost in transit or arrives damaged, contact us promptly at:
Include:
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Your full name
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Order number
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Description of the issue
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Tracking number
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Photographs of the shipping box, shipping label, packaging, and damaged product when applicable
Keep all products and packaging until your claim has been reviewed.
For an eligible damaged, incorrect, or carrier-confirmed lost shipment, we will provide an appropriate resolution, which may include a replacement or refund.
14. INCORRECT PRODUCTS
If you receive a product different from the one you ordered, contact us promptly and do not open or alter the product.
Include your order number and clear photographs of the product and packaging.
After confirming the issue, we will provide return or replacement instructions. Korin’s Card Exchange will cover reasonable return shipping costs when the wrong product was sent because of our error.
15. MULTIPLE PACKAGES
Products from the same order may occasionally ship separately.
When an order is divided into multiple shipments, you may receive more than one tracking number. Separate packages may arrive on different days.
You will not be charged an additional standard shipping fee when we choose to divide an eligible U.S. order into multiple shipments.
16. ORDER CHANGES AND CANCELLATIONS
Contact us as soon as possible if you need to request an order change or cancellation.
We will make reasonable efforts to accommodate the request, but changes and cancellations cannot be guaranteed after the order enters processing or ships.
Once an order has shipped, any eligible return must follow our Refund Policy.
17. RETURNS
Shipping an order back to us without prior authorization does not guarantee acceptance.
Before returning a product, review our Refund Policy and contact:
Return-shipping responsibility depends on the reason for the return:
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Korin’s Card Exchange will cover reasonable return shipping for an eligible damaged, defective, or incorrect product resulting from our error.
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Customers are responsible for return shipping costs for eligible change-of-mind returns unless applicable law requires otherwise.
Original shipping charges are not applicable to standard orders because we provide free standard U.S. shipping.
18. CONTACT US
For questions about shipping, tracking, delivery, or an existing order, contact:
Korin’s Card Exchange
205 Holtzclaw St SE Unit B
Atlanta, GA 30316
United States
Email: support@korinscardex.shop
Phone: +1 (770) 750-4258
Website: https://korinscardex.shop